LiveWire Customer Support LiveWire customer support is available by phone at 805-646-0094 from 9 a.m. to 4 p.m. Pacific Standard Time Monday through Friday. If you are unable to reach customer support during these hours, please leave a message and we will do our best to call you the next business day. Also, you may e-mail your support questions to cablesoft@livewire-cablesoft.com. We will respond as quickly as possible. Technical Support is available at no charge for LiveWire Internet™ subscribers, and at no charge for the first 90 days after purchase of a LiveWire software product. After 90 days, there is a $35 per call charge for technical support. Please have your credit card ready and call 805-646-0094 from 9 a.m. to 4p.m. Pacific Standard Time Monday through Friday. Before calling Customer Support, we strongly encourage you to review the FAQs section, which contains answers to many of the most commonly encountered problems.   LiveWire Problem Report Form If you are having a problem with LiveWire, or believe you have found a bug in the software, please use the Problem Report Form. This will save you a phone call and give us the information we need to most quickly resolve the problem. We do our best to respond to Problem Report Forms within 1-2 business days, and will call you if necessary.   The LiveWire Advisor Mailing List The purpose of the LiveWire Advisor mailing list is to create a place where LiveWire Internet and LiveWire Advisor users can share tips and techniques and help each other. CableSoft monitors this list and will often be able to make helpful recommendations and suggestions. This list is also used to announce new versions now available for downloading. This list is sponsored by CableSoft and at present is unmoderated and open to the general public. Your e-mail address:     Your e-mail address is confidential. Click here for our Privacy Policy. To unsubscribe to this list, send a blank e-mail to: livewire-advisor-unsubscribe@egroups.com The LiveWire News Mailing List This list is an announcement-only list used by CableSoft to announce new products and new releases of software. Your e-mail address:     Your e-mail address is confidential. Click here for our Privacy Policy. To unsubscribe to this list, send a blank e-mail to: LiveWire-News-unsubscribe@egroups.com         Copyright © 1995-2000 CableSoft, Inc. All Rights Reserved. LiveWire, LiveWire Professional, LiveWire Trader, LiveWire Advisor, LiveWire Personal Investor and CableSoft are trademarks of CableSoft Inc. http://www.livewire-cablesoft.com/support/index.html   Website by BeachWorks